![]() Clicking Deny will result in a "Couldn't start Dropbox" error message.To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from Mac.Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app preferences. Keychain is a password management system for Mac. Why does the Dropbox desktop app for Mac require Keychain access? Complete the installation and sign in to Dropbox.If you’re not asked for an administrative username and password, you’re already an admin on your computer.If you’re asked for an administrative username and password, enter them or contact your administrator to sign in.Follow the instructions in the install wizard.Do not right-click or command-click Run as an Administrator.If you already have Dropbox installed, uninstall the application.Install the Dropbox desktop app with admin privileges Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help. However, if you didn't install with admin privileges you can follow the instructions below to do so. Right-click context menus for taking quick actions in Dropboxįor the vast majority of users, the desktop app is automatically installed with admin privileges.Sync icons that show the sync status of files and folders.This enables multiple different core features of Dropbox, including: The Dropbox desktop app requires admin privileges to run with full functionality on your computer. How to install the desktop app with admin privileges ![]() Once installed, you’ll be prompted to either sign in or create a new account. To download and install the Dropbox desktop application on a Windows, Mac, or Linux computer, click this link. ![]() Want to get support and share your feedback on using Dropbox for macOS? Join the conversation in our community forum.How to download and install the Dropbox desktop app Dropbox Standard, Advanced, Enterprise, and Education: Contact your Account Team or Customer Support for more information.Dropbox Basic, Plus, Professional, and Family: Turn on early releases and keep an eye out for a notification to opt-in.If you’re interested in joining our early access program, here’s how you can opt in: You’ll receive a notification from the Dropbox icon in your menu bar when an update to Dropbox for macOS leveraging the File Provider API is available. If you are not interested in receiving the latest update, you can still open online-only files directly in Finder. While we recommend opting-in to the latest version of Dropbox for macOS with support for the File Provider API, this migration isn’t required for you to continue using Dropbox. These users will continue on their existing Dropbox experience. Some macOS users with complex configurations-like those storing their Dropbox folder on an external drive-won’t be migrated at this time.We’re working directly with a small subset of macOS users with complex configurations to ensure their migration is as seamless as possible.If you haven’t already received the new Dropbox for macOS with support for the File Provider API, you can expect it between now and the end of May 2023. ![]() This updated experience is more deeply integrated with macOS and comes with some changes required by the API.ĭropbox is actively working to preserve the reliability and quality of our sync experience along with these changes. The latest version of Dropbox for macOS utilizes Apple’s updated File Provider API and fixes issues related to opening online-only files in third-party applications. Dropbox is continuing to expand the rollout of full support for macOS 12.5 and later. ![]()
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